Lulu's Story
Lulu Retail is the largest full-line retailer across the GCC, leading by selling space, sales and number of stores.
The organization has a strong omni-channel presence in the form of both brick & mortar stores and e-commerce. It operates a network of 252 stores, comprising 116 Hypermarkets, 102 Express Stores and 22 Mini Markets across 6 GCC countries. E-commerce is offered via Lulu’s own web & mobile application along with strategic partners such as Amazon, HungerStation, Snoonu and Talabat.
Lulu Retail offers a compelling customer proposition underpinned by a well-balanced product offering. It sources products from 85 countries, with the aim of mitigating supply risk, maintaining the availability of high-quality products throughout the year and providing support as a mandated food security partner.
Highlights
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1.3 Million sq.mTotal Retail Space -
650 K+Daily Shoppers -
multi-format stores -
K+Active SKUS -
K+Employees -
Country Retail Operations -
GLOBAL SOURCING OPERATIONS
Lulu's Journey
Yusuff Ali MA opens his first Lulu store
Lulu enters organized retail in UAE
- Lulu enters Oman and Qatar
- Opens sourcing office in China
Opens 1st Lulu store in Kuwait
Opens 1st Lulu store in Bahrain
Opens 1st Lulu store in Saudi Arabia
- Initiates omni-channel operations with launch of the webstore
- Opens sourcing office in the UK
Opens sourcing office in Turkey
- 100th store in GCC
- Opens sourcing office in the USA
Launches the Lulu app
Growth investment
Opens 200th Lulu store
Joins hands with Amazon and Talabat for online grocery shopping
Launches Happiness loyalty program
241 stores as of 31 August 2024
Vision
To position Lulu as a top global retail brand, leading the organized retail sector in all regions and aiming to be the preferred employer for a diverse workforce.
Mission
To deliver a unique shopping experience with top-notch products and services, while seeking new market opportunities and benefiting all business associates.
Commitment
Lulu is committed to ethical business practices, from sourcing products globally to offering them at fair prices in our stores, aiming to bring smiles and happiness to all.
Together for a Sustainable Future
Lulu Retail embraces sustainability as a fundamental value and core principle deeply embedded in its corporate culture.